1. Introduction

These Terms & Conditions govern your use of TravellenTours website, services, travel packages, tour bookings, travel experiences, itineraries, and related offerings.

By accessing our website or booking any travel services through TravellenTours, you agree to comply with these Terms & Conditions. If you do not agree, you must discontinue use of our services immediately.

2. Nature of Services

TravellenTours provides travel-related services including domestic and international tour packages, curated travel experiences, adventure activities, hotel arrangements, transportation assistance, itinerary planning, and travel consultation.

All services are provided based on availability, partner terms, seasonal conditions, and confirmed bookings. We act as a facilitator between travelers and third-party service providers such as hotels, transport operators, and activity providers.

3. Bookings & Payments

All bookings made through TravellenTours are confirmed only after receipt of applicable advance payment or full payment as specified during booking.

• Prices are subject to change without prior notice until booking confirmation
• Partial or full advance payment may be required to confirm reservations
• Failure to complete payment may result in cancellation of booking
• Additional charges may apply for customization or upgrades

4. Cancellations & Refunds

Cancellation policies vary depending on the tour package, hotel, transport provider, and third-party service rules. Each booking is governed by specific cancellation conditions based on supplier policies, seasonal demand, advance reservations, and operational constraints. Customers are strongly advised to review all cancellation terms carefully before confirming any booking to fully understand applicable charges and conditions.

Refunds, if applicable, will be processed according to the cancellation terms provided at the time of booking. Service charges, administrative fees, non-refundable bookings, promotional offers, and third-party costs such as hotel reservations, transport tickets, or activity fees may not be eligible for refund unless explicitly mentioned. Refund timelines may vary depending on payment method, banking procedures, and third-party processing policies.

5. Travel Responsibility

TravellenTours acts as a travel facilitator and is not responsible for delays, cancellations, accidents, injuries, loss of belongings, or issues caused by airlines, hotels, transport providers, or local service operators. All third-party services operate under their own terms and conditions, and we do not have direct control over their operational decisions, pricing changes, or service delivery.

Travelers are solely responsible for carrying valid identification, passports, visas, permits, travel insurance, and any other required documentation. It is also the traveler’s responsibility to comply with all local laws, customs regulations, and entry requirements of the destination. Any failure to meet these requirements may result in denied boarding, cancellation of services, or additional expenses borne entirely by the traveler.

6. Itinerary Changes

Travel itineraries may be subject to changes due to weather conditions, government regulations, transportation issues, natural events, traffic delays, or operational constraints that may arise before or during the trip. Such changes are made to ensure traveler safety, comfort, and smooth execution of the tour experience.

TravellenTours reserves the right to modify, reschedule, or adjust itineraries, routes, or activities without prior notice whenever necessary due to unforeseen circumstances or safety concerns. Every effort will be made to provide suitable alternatives of equal value whenever possible.

7. Third-Party Services

Our services rely on third-party providers including hotels, airlines, transport companies, activity organizers, and local experience operators. These providers operate independently and are responsible for their own service quality, pricing, availability, and operational decisions.

TravellenTours is not liable for delays, cancellations, service interruptions, or disputes arising from third-party vendors. Any issues related to third-party services must be addressed directly with the respective provider, subject to their terms and policies.

8. Health & Safety

Travelers must ensure they are medically fit for travel and adventure activities before participating in any tour or experience. Certain activities such as trekking, water sports, mountain travel, or adventure-based experiences may involve physical exertion and inherent risks that require personal judgment and responsibility.

TravellenTours is not responsible for medical emergencies, injuries, illnesses, or health-related issues that may occur during travel. Travelers are strongly advised to carry necessary medications, travel insurance, and consult a medical professional if they have any pre-existing conditions.

9. Limitation of Liability

TravellenTours shall not be held liable for any indirect, incidental, consequential, or special damages arising from the use of our services, including but not limited to loss of money, time, personal belongings, missed connections, or travel disruptions caused by third-party providers or unforeseen circumstances.

10. Code of Conduct

• No illegal or unsafe activities during tours
• No harassment of staff, guides, or fellow travelers
• Respect local culture, traditions, and laws
• No damage to property or environment
• Follow safety instructions provided by guides

11. Force Majeure

TravellenTours is not responsible for delays or cancellations caused by events beyond our control, including natural disasters, pandemics, epidemics, strikes, government restrictions, political unrest, war, civil disturbances, airline or transport disruptions, technical failures, or any unforeseen circumstances that directly or indirectly affect the execution of travel services, bookings, or itineraries. In such situations, services may be rescheduled, modified, or cancelled depending on real-time conditions, supplier availability, and safety considerations, and TravellenTours shall not be held liable for any loss, inconvenience, or additional expenses incurred by travelers due to such events.

12. Changes to Terms

TravellenTours may update, revise, or modify these Terms & Conditions at any time without prior notice to reflect changes in business operations, legal requirements, partner policies, or service improvements. Continued use of our website, services, or bookings after any modifications are posted shall be considered as acceptance of the updated Terms & Conditions. It is the responsibility of users to review these terms periodically to stay informed of any changes that may affect their rights, obligations, or use of our travel services.

13. Contact Information

For any queries regarding these Terms & Conditions, you may contact us at:

Email: info@travellentours.com